Simran Chaggar
About Simran Chaggar
Simran Chaggar is a Sales Operations Coordinator at TouchBistro, where she has worked since 2022. She has a diverse background in customer service, marketing, and event management, with previous roles at IGNITE, Humber College, and Achieve.
Current Role at TouchBistro
Simran Chaggar has been serving as a Sales Operations Coordinator at TouchBistro since 2022. In this role, she is responsible for coordinating sales operations and ensuring effective communication within the sales team. Her position involves collaborating with various departments to streamline processes and improve sales efficiency. She utilizes tools such as Notion for scheduling content creation and managing deadlines, contributing to the overall productivity of the sales operations.
Previous Experience at IGNITE and Humber College
Prior to her current role, Simran worked as a Customer Service Representative at IGNITE from 2019 to 2020, where she gained valuable experience in customer relations at Humber College's Lakeshore Campus. In 2020, she also served as a Workshop Facilitator for the Leadership Programs at Humber College, leading the My Leadership Journey workshop for three months. These positions helped her develop strong communication and leadership skills.
Educational Background in Marketing and Business Management
Simran Chaggar studied Marketing Management at Humber College, where she earned a Global Business Management - Ontario Post Graduate Certificate from 2018 to 2020. Additionally, she holds a Bachelor of Business Administration (BBA) from G.G.G.S.D. College, which she completed from 2014 to 2017. Her educational background provides her with a solid foundation in business principles and marketing strategies.
Content Development and Writing Experience
Simran has experience in content development, having worked as a Marketing Content Development Intern at Achieve from 2019 to 2020. She also served as a Web Content Writer at Content Vista Services in 2018. In her current role, she produces at least one content write-up weekly and collaborates with the Company President to finalize content topics. She actively analyzes customer feedback to enhance future content and aligns ideas with the company's email marketing strategy.
Certifications and Additional Training
Simran Chaggar has pursued various certifications and training programs to enhance her skills. She completed a Green Revolution Global Certification Program supported by the UN Framework Convention on Climate Change, achieving high scores in both activity and exams. Additionally, she has received training in Event Management from Panjab University, where she earned both a diploma and an advanced diploma in the field.