Tyrell Perez
About Tyrell Perez
Tyrell Perez is a Product Support Technician at TouchBistro and a Junior IT Analyst Participant at NPower Canada, both roles he has held since 2021. He has a background in humanities and linguistics, which supports his problem-solving abilities in technology and interpersonal interactions.
Work at TouchBistro
Tyrell Perez has been employed at TouchBistro as a Product Support Technician since 2021. In this role, he is responsible for providing technical support and troubleshooting assistance to customers. His position involves resolving issues related to the TouchBistro software and ensuring a positive user experience. His experience in this role contributes to the overall efficiency of the company's customer service operations.
Current Role at NPower Canada
Tyrell Perez is currently a Junior IT Analyst Participant at NPower Canada, where he has been involved since 2021. This program focuses on developing skills in information technology and enhancing participants' capabilities in troubleshooting and problem-solving. His involvement in NPower Canada reflects his commitment to advancing his IT skills and contributing to the tech community.
Education and Expertise
Tyrell Perez holds a Bachelor's degree in Spanish Language and Literature from York University, which he completed from 2015 to 2019. Additionally, he studied Computer Software Engineering at Free Code Camp, where he earned a Full Stack Web Development Certification from 2016 to 2017. His educational background in humanities and linguistics complements his technical skills, enabling him to effectively address both people-related and technology-related challenges.
Previous Work Experience
Prior to his current roles, Tyrell Perez gained diverse work experience in various positions. He worked at Passport Canada as part of the Federal Student Worker Experience Program for six months in 2017. He also held sales associate positions at Gap Inc. and Old Navy from 2013 to 2018, accumulating five years of retail experience. Additionally, he served as a Data Entry Clerk at York University for seven months in 2011-2012, which provided him with foundational skills in data management.
Professional Philosophy
Tyrell Perez believes in the accessibility of technology for everyone. He values the unique contributions that individuals can bring to the tech industry. His philosophy drives his participation in initiatives like NPower Canada, where he aims to further develop his skills and showcase his ability to solve problems in the IT field.