Frank Pipp

Customer Success Manager @ TrainingPeaks

About Frank Pipp

Frank Pipp is a Customer Success Manager at TrainingPeaks, where he has worked since 2013. He holds a Bachelor of Science in Biomedical Sciences from Grand Valley State University and previously competed as a professional cyclist for BISSELL Pro Cycling from 2009 to 2013.

Work at TrainingPeaks

Frank Pipp has served as a Customer Success Manager at TrainingPeaks since 2013. In this role, he focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's training software. His position involves direct interaction with users to address their needs and provide solutions to improve their experience with the platform.

Education and Expertise

Frank Pipp earned a Bachelor of Science (BS) degree in Biomedical Sciences from Grand Valley State University, where he studied from 1995 to 1999. His educational background provides him with a strong foundation in scientific principles, which may contribute to his analytical skills in customer success management.

Background

Prior to his current role, Frank Pipp was a professional cyclist with BISSELL Pro Cycling from 2009 to 2013. During this time, he competed in various cycling events and gained experience in high-performance sports. His background in professional athletics informs his understanding of the needs and challenges faced by athletes using the TrainingPeaks platform.

Professional Cycling Experience

Frank Pipp's tenure as a professional cyclist with BISSELL Pro Cycling spanned four years, from 2009 to 2013. Based in Boulder, CO, he participated in competitive cycling events, which provided him with insights into the demands of training and performance. This experience is relevant to his current role at TrainingPeaks, where he supports athletes in optimizing their training regimens.

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