Kristina Sheehan
About Kristina Sheehan
Kristina Sheehan is a Customer Support Representative with a Bachelor of Arts degree in American/United States Studies from the University of California, Santa Cruz. She has diverse experience in customer service roles, currently works at TrainingPeaks, and has a passion for exploring unique places while working remotely.
Work at TrainingPeaks
Kristina Sheehan has been employed at TrainingPeaks as a Customer Support Representative since 2023. In this role, she utilizes her customer service skills to assist users with inquiries and enhance their experience with the platform. Her background in customer support enables her to effectively communicate and empathize with customers, contributing to improved customer satisfaction.
Current Role as Running Coach at Fleet Feet
Since 2018, Kristina has served as a Running Coach at Fleet Feet in Sacramento, California. In this position, she provides guidance and support to runners of various skill levels, helping them achieve their fitness goals. Her experience in coaching complements her customer service background, allowing her to build strong relationships with clients.
Education and Expertise
Kristina studied at the University of California, Santa Cruz, where she earned a Bachelor of Arts (B.A.) in American/United States Studies/Civilization from 2007 to 2011. This educational background has equipped her with critical thinking skills and a broad understanding of cultural contexts, which she applies in her professional roles.
Previous Work Experience
Prior to her current roles, Kristina held various positions that contributed to her extensive customer service experience. She worked as a Customer Success Manager at AccuGPS from 2021 to 2023 and served as a Treasury Program Officer for the State of California from 2018 to 2020. Additionally, she has experience in the hospitality industry, having worked at Cheeseburger Restaurants in multiple capacities.
Passion for Remote Work and Exploration
Kristina has a passion for exploring unique places while working remotely. This lifestyle allows her to combine her professional responsibilities with her love for travel, enabling her to reach a wider audience. Her openness to new ideas and experiences influences her approach to work and personal growth.