Erin Oxford
About Erin Oxford
Erin Oxford serves as the Director of Global Business Services at Trax Group, where she has worked since 2018. With a background in logistics and customer management, she focuses on process improvement and operational efficiency.
Current Role at Trax Technologies
Erin Oxford serves as the Director of Global Business Services at Trax Group, a position she has held since 2018. In this role, she focuses on enhancing operational efficiency and customer satisfaction. Erin effectively collaborates with various departments and external vendors to align with company goals. Her leadership style emphasizes integrity and common sense, which contributes to her success in managing global business services.
Previous Experience at Trax Group
Before her current role, Erin Oxford worked at Trax Group as the Director of Global Customer Management from 2015 to 2018. She also held the position of Customer Success Manager for eight months in 2015. During her tenure, she contributed to customer management strategies and operational improvements, leveraging her experience in logistics and customer service.
Professional Background in Logistics
Erin Oxford has a solid background in logistics, having worked at APL Ltd in various roles. She served as an Export Documentation Controller from 2000 to 2002 and as an International Logistics Service Representative from 2002 to 2006. Her experience in both large shipping companies and smaller importers has provided her with a comprehensive understanding of the logistics industry.
Educational Background
Erin Oxford studied at Luther College, where she earned a Bachelor of Arts degree with a focus on German, International Business, and Biology from 1996 to 2000. She also attended Milwaukee Lutheran High School from 1992 to 1996. Her educational background supports her expertise in international business and logistics.
Specialization in Process Improvement
Erin specializes in process improvement and automation, which are key components of her role in enhancing operational efficiency. She thrives in fast-paced environments, utilizing her analytical skills to resolve complex issues through cost-effective methods. This specialization allows her to contribute significantly to her organization's growth and efficiency.