Amilcar Bonilla
About Amilcar Bonilla
Amilcar Bonilla is a Senior Operations Manager with a background in International Business and an MBA. He has extensive experience in operations management, project coordination, and revenue management across various roles in the hospitality and retail sectors.
Work at Trax Retail
Amilcar Bonilla has held multiple roles at Trax Retail, showcasing a progressive career path within the organization. He began as a Project Coordinator from 2020 to 2021, where he contributed to project management efforts. He then advanced to the role of Project Manager from 2021 to 2022, overseeing various initiatives. In 2022, he transitioned to Operations Manager, a position he held until 2024. Currently, he serves as Senior Operations Manager, a role he has occupied for seven months. Throughout his tenure, he has implemented systems and processes that enhance project tracking, communication, and overall operational efficiency.
Education and Expertise
Amilcar Bonilla holds a Bachelor's degree in International Business from Universidad Americana (UAM), which he completed from 2015 to 2019. He also pursued a Degree Course in Finance at the same institution in 2019. Furthering his education, he obtained a Master of Business Administration (MBA) from Universidad Autónoma de Madrid, studying from 2023 to 2024. His academic background equips him with a solid foundation in business management and finance, complementing his extensive experience in operations and project management.
Background in Hospitality Management
Before his current role at Trax Retail, Amilcar Bonilla gained valuable experience in the hospitality industry. He worked at Holiday Inn Hotel and Convention Center in Nicaragua, where he served as Revenue Manager from 2017 to 2020 and as Guest Services Manager from 2019 to 2020. Additionally, he held the position of Hotel Revenue & Channel Coordinator at Rancho Santana in 2023. His experience in hospitality has provided him with insights into customer service and operational efficiency, which he has applied in his subsequent roles.
Achievements in Project Management
Throughout his career, Amilcar Bonilla has demonstrated a commitment to improving project outcomes and operational efficiency. He implemented a comprehensive quality management system that enhanced project success rates through consistent reporting and training. He also developed a tailored training program that improved team performance. His initiatives included pioneering new communication methods and creating a daily project tracking system, which improved transparency and accountability in project management.