Chris Parker
About Chris Parker
Chris Parker serves as the Head of Service Management at MarketAxess Post-Trade in London, where he has worked since 2020. He has extensive experience in client services and customer support across various roles in the financial and technology sectors.
Current Role at MarketAxess Post-Trade
Chris Parker serves as the Head of Service Management at MarketAxess Post-Trade, formerly known as Trax. He has held this position since 2016, contributing to the company's operations in London, United Kingdom. In this role, Parker is responsible for overseeing service management processes and ensuring client satisfaction. His experience in the industry has been instrumental in enhancing service delivery and operational efficiency.
Previous Experience at MarketAxess Post-Trade
Prior to his current role, Chris Parker worked at MarketAxess Post-Trade as the Head of Relationship Management from 2020 to 2024. He also served as a Client Services Manager from 2014 to 2016. His tenure at the company has spanned various positions, allowing him to develop a comprehensive understanding of client needs and service management.
Career Background at NTT Europe Ltd.
Chris Parker has significant experience at NTT Europe Ltd., where he held two key positions. He served as Director of Customer Support for six months in 2014 and as Senior Manager of Customer Support from 2012 to 2014. His roles involved managing customer support operations and improving service quality, contributing to the overall customer experience.
Educational Background
Chris Parker attended Sir Joseph Williamson's Mathematical School for Boys from 1993 to 2000. This educational foundation provided him with a strong background in analytical and mathematical skills, which have been beneficial throughout his career in service management and customer support.
Experience at Lionhart Investments Limited
Chris Parker worked at Lionhart Investments Limited as the Global IT Manager and Head of IT from 2001 to 2010. During this nine-year period, he managed IT operations and contributed to the strategic direction of the company's technology initiatives.