Darnell Lee. MBA
About Darnell Lee. MBA
Darnell Lee, MBA, is a Research Analyst with extensive experience in market development, customer relationship management, and team building. He has held various managerial roles across multiple industries, including telecommunications, finance, and retail.
Current Role at Trax Retail
Darnell Lee has been serving as a Research Analyst at Trax Retail since 2015. In this role, he utilizes his analytical skills to support retail operations and enhance decision-making processes. His tenure at Trax spans over nine years, during which he has contributed to various projects aimed at improving retail performance and customer insights.
Previous Experience at ChenMed
Before joining Trax, Darnell worked at ChenMed as a Market Development Manager for eight months in 2019. His responsibilities included developing market strategies and initiatives to expand the company's reach within the Richmond, Virginia area.
Education and Qualifications
Darnell Lee holds an MBA in Conflict Resolution from Trident University International, which he completed between 2006 and 2008. He also earned a Graduate Certificate in Strategic Planning from Trident in 2008. In 2023, he achieved a Certificate in Construction Management from Stratford University. Additionally, he obtained a Bachelor of Science in Geography from Old Dominion University, completed in 1996.
Expertise in Customer Relationship Management
Darnell possesses strong skills in Customer Relationship Management (CRM), which are vital for maintaining effective customer interactions. His background includes roles that required him to manage customer relationships and improve service delivery, enhancing overall customer satisfaction.
Diverse Professional Background
Darnell Lee has a diverse professional background that spans various industries. He has held positions such as Relationship Care Manager at American Express, Sales Project Manager at Sears Home Improvement Products, and General Manager at TMX Finance. His experience also includes roles in telecommunications and sales, showcasing his adaptability and broad skill set.