Omar Bin Abu Kassim
About Omar Bin Abu Kassim
Omar Bin Abu Kassim is an Operations Services Manager with extensive experience in product management and operations across various industries. He has worked for notable companies such as Lazada, Philips, Apple, and HP, and currently manages operations at Trax Retail in Singapore.
Current Role at Trax Retail
Omar Bin Abu Kassim serves as the Operations Services Manager at Trax Retail. He has held this position since 2020, contributing to the company's operations in Singapore. In this role, he focuses on enhancing operational efficiency and driving improvements in service delivery.
Professional Experience
Omar has a diverse background in operations and product management. He previously worked at Lazada as a Senior Associate Product from 2019 to 2020. His experience also includes roles at Philips as a Catalog & Pricing Analyst from 2015 to 2018, and at Apple as an Operations Specialist from 2012 to 2013. Additionally, he worked at HP as a Reporting and Process Analyst from 2010 to 2012 and at Singtel as a Service Delivery Engineer in 2020.
Education and Training
Omar completed his General Education at Geylang Methodist School, achieving GCE 'O' Level from 1999 to 2004. He also studied Administration at Uptrend Business School from 2011 to 2012. His educational background has provided him with a solid foundation for his career in operations and management.
Expertise in Operations and Client Management
Omar possesses expertise in handling CPQ software hosted in Salesforce and managing databases. He specializes in driving enhancements in requirements and resolving client pain points through effective cross-functional team leadership. His experience includes managing a global client list that features major companies such as Coca Cola International, Unilever, and Danone across various countries.
Career Progression at Philips
Omar's career at Philips included multiple roles, starting as a Master Data & Order Desk Analyst from 2013 to 2015, followed by a position as a Senior Catalog & Pricing Analyst in 2018. His tenure at Philips contributed to his skills in catalog management and pricing strategies.