Jessica Owens Cccm, Rhit, Lssgb, Crcr, MBA
About Jessica Owens Cccm, Rhit, Lssgb, Crcr, MBA
Jessica Owens is the Director of Client Success at Trella Health, where she leverages her expertise in global management, team building, and clinical informatics. She holds multiple certifications and has a strong educational background in business and healthcare.
Work at Trella Health
Jessica Owens serves as the Director of Client Success at Trella Health, a position she has held since 2022. In this role, she applies her skills in global management and client relations to enhance client satisfaction and drive success. Her responsibilities include overseeing client interactions and ensuring that the services provided meet the needs of the clients effectively.
Education and Expertise
Jessica Owens has a comprehensive educational background. She earned a Bachelor of Business Administration (BBA) in Marketing/Management from Cumberland University, where she studied from 2004 to 2008. She also holds an Associate of Science in Biology from Nashville State Community College, completed in 2004. Additionally, she obtained an Associate of Science in Healthcare Information Technology from DeVry University in 2017 and an M.B.A. in International Business from Tennessee Technological University in 2013.
Background
Jessica Owens has accumulated extensive experience in the healthcare sector. She worked at Change Healthcare in various roles, including Manager of Operations and Global Operations Transition Project Coordinator, from 2015 to 2019. She also served as a Culture Ambassador during her tenure there, focusing on culture development within the organization. Prior to her time at Change Healthcare, she worked at Emdeon in operations from 2009 to 2015.
Achievements
Jessica Owens holds multiple certifications that enhance her professional qualifications. These include Clinical Coding (CCCM), Registered Health Information Technician (RHIT), Lean Six Sigma Green Belt (LSSGB), and Certified Revenue Cycle Representative (CRCR). Her certifications reflect her expertise in clinical informatics and process development, contributing to her effectiveness in client success roles.
Previous Roles and Experience
Before joining Trella Health, Jessica Owens held the position of Director of Client Services at PlayMaker Health from 2020 to 2022. Her prior experience also includes significant roles at Change Healthcare and Emdeon, where she developed skills in team building and large-scale project coordination. This diverse experience has equipped her with a strong foundation in client management and operational efficiency.