Zachary Krider, MBA
About Zachary Krider, MBA
Zachary Krider, MBA, serves as the Director of Strategy & AI at Trellix, where he has worked since 2024. With a background in simulation and game design, he has extensive experience in transforming service delivery models and integrating technology in the cybersecurity sector.
Work at Trellix
Zachary Krider serves as the Director of Strategy & AI at Trellix, a position he has held since 2024. In this role, he focuses on integrating artificial intelligence and technology into strategic initiatives. Prior to this, he was the Senior Manager of Global Strategic Services at Trellix from 2022 to 2024, where he played a significant role in refining the services portfolio to enhance market competitiveness. His work emphasizes positioning consultants as trusted advisors in the security domain.
Previous Experience at McAfee Enterprise
Zachary Krider has extensive experience at McAfee Enterprise, where he held multiple roles over a span of several years. He served as the Principal Solutions Architect from 2014 to 2016, and later as the Enterprise Solutions Architect Manager from 2016 to 2021. In these positions, he developed growth strategies that expanded the customer base and improved service offerings. He also worked as the Manager of Global Strategic Services for a brief period in 2021, focusing on service delivery and customer engagement.
Education and Expertise
Zachary Krider holds a Master of Business Administration (MBA) from Southern Methodist University, which he completed from 2016 to 2018. He also earned a Bachelor of Arts and Technology in Simulation & Game Design from The University of Texas at Dallas. His educational background supports his expertise in strategy development and technology integration within the security sector.
Achievements in Professional Services Transformation
Zachary Krider has been instrumental in transforming the Professional Services organization by shifting from a traditional project-based delivery model to a subscription-based offering. This transformation involved the integration of AI and technology to streamline processes, thereby enhancing service delivery and customer satisfaction. He also led the development and expansion of the Health Watch service, which significantly improved product adoption and retention rates.