Booth Scates
About Booth Scates
Booth Scates is a Security Systems Administrator at Trex Company, where he manages the Avaya phone system and oversees IT operations for over 800 end users. He has a background in computer and information systems security, holding a Bachelor's degree from Devry University.
Work at Trex Company
Booth Scates has been employed at Trex Company as a Security Systems Administrator since 2016. In this role, he manages the Avaya phone system for all end users and oversees a high-paced 24x7 manufacturing environment that supports over 800 end users across multiple states. His responsibilities include handling a monthly on-call rotation for after-hours service calls and utilizing the BMC Remedyforce ticketing system to manage incoming helpdesk tickets. Scates also works with a hybrid on-premise and hosted exchange environment, including O365.
Previous Employment Experience
Before joining Trex Company, Booth Scates worked at PrimeEdge Technology as an IT Specialist for five months in 2016. Prior to that, he served as a Tier 1 Technician at mindSHIFT, a subsidiary of Ricoh USA, Inc., from 2014 to 2016. His experience in these roles contributed to his technical skills and understanding of IT systems and support.
Education and Expertise
Booth Scates earned a Bachelor's degree in Computer and Information Systems Security/Information Assurance from Devry University, where he studied from 2013 to 2017. His educational background provides him with a solid foundation in security protocols and information assurance, which are essential for his current role in managing security systems.
Technical Skills and Responsibilities
In his current position, Booth Scates is responsible for deploying mobile iOS devices using Microsoft Intune for device management. He manages monthly server security patching and conducts SOX audits related to user access. Additionally, he installs and manages software such as AutoCAD, Solidworks, SAGE, and Adobe Acrobat Professional, and troubleshoots network-related issues, including connectivity and cable testing.