Jenna Polster
About Jenna Polster
Jenna Polster is a Customer Success Manager currently working at Triple Whale in Columbus, Ohio. She has a diverse background in administrative roles and holds degrees in Psychology and Jewish Studies from Yeshiva University.
Current Role at Triple Whale
Jenna Polster serves as a Customer Success Manager at Triple Whale, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring clients receive maximum value from the company's services. Her responsibilities include managing client relationships, addressing customer inquiries, and facilitating communication between clients and internal teams. Jenna's experience in customer success contributes to the overall growth and retention strategies of Triple Whale.
Previous Experience at Hill & Smith Inc.
Jenna Polster worked at Hill & Smith Inc. in various capacities. She served as the Zoneguard® Coordinator for 9 months in 2021, where she managed specific projects related to the Zoneguard® product line. Prior to this, she was an Administrative Assistant from 2020 to 2021 for 7 months, supporting operational functions within the company. Her roles at Hill & Smith Inc. provided her with valuable experience in project coordination and administrative support.
Experience at Envirochemical Inc.
In 2020, Jenna Polster worked as an Administrative Assistant/Accounting Clerk at Envirochemical Inc. for 3 months. During this time, she was responsible for various administrative tasks and accounting functions, which helped her develop skills in office management and financial record-keeping. This role contributed to her overall professional development in administrative support.
Educational Background at Yeshiva University
Jenna Polster attended Yeshiva University from 2015 to 2019, where she earned a Bachelor of Arts in Psychology and an Associate of Arts in Jewish/Judaic Studies. Her studies provided her with a strong foundation in both psychological principles and Judaic knowledge. This educational background supports her professional roles and enhances her understanding of client needs and interpersonal dynamics.
Studies at Midreshet Harova
Jenna Polster studied at Midreshet Harova for one year, from 2014 to 2015, focusing on Jewish/Judaic Studies. This experience enriched her knowledge and understanding of Jewish traditions and texts, contributing to her personal and professional development.