Kelly Cook
About Kelly Cook
Kelly Cook is a Licensing Specialist and Agency Administrator at TrueNorth Companies in Cedar Rapids, Iowa, where she has worked since 2017. With a background in administrative roles and a focus on licensing and compliance, she has accumulated extensive experience in various organizations over the years.
Work at TrueNorth
Kelly Cook has been employed at TrueNorth Companies since 2017, serving as a Licensing Specialist and Agency Administrator. In this role, she manages agency and producer licenses, administers carrier website access, and troubleshoots errors. She is also a member of the legal department team, contributing to compliance and operational efficiency within the organization. Her experience in this position spans over seven years, during which she has developed a comprehensive understanding of licensing processes and agency management.
Previous Experience
Prior to her current role, Kelly Cook held several positions that contributed to her expertise in administration and management. She worked at Ruffalo Noel Levitz from 2014 to 2017, where she served as both Executive Assistant/Integration Manager and Corporate Program Manager. Her earlier experience includes a seven-year tenure as Office Manager at Wipfli LLP from 1995 to 2002 and a six-year role as a Virtual Executive Assistant at Virtual Executive Assistant from 2002 to 2008. These positions provided her with a solid foundation in administrative functions and project management.
Education and Expertise
Kelly Cook studied at the University of Wisconsin-Eau Claire, where she completed the Administrative Management Program. She also holds an Associate's degree in Administrative Assistant/Secretarial Science from Wisconsin Indianhead Technical College, which she earned from 1988 to 1990. Additionally, she achieved a certification in Mergers & Acquisition Integration from Pritchett, L.P. in 2014. Her educational background supports her extensive experience in administrative roles and licensing management.
Proctoring and Licensing Management
In her current role at TrueNorth, Kelly Cook is responsible for proctoring exams related to agency and producer licenses. This aspect of her job involves ensuring that licensing processes are conducted in accordance with regulatory standards. Her role requires attention to detail and a thorough understanding of licensing requirements, which she has developed through her years of experience in the field.