Krystal Graham, MBA, Cisr
About Krystal Graham, MBA, Cisr
Krystal Graham is an experienced Account Manager currently working at TrueNorth Companies, L.C. in West Des Moines, Iowa. She has a background in client service and sales, with previous roles at Holmes Murphy & Associates and Nationwide Insurance, and holds an MBA in Organizational Leadership.
Work at TrueNorth
Krystal Graham serves as an Account Manager at TrueNorth Companies, L.C. since 2021. In this role, she manages client accounts and develops strategies to enhance customer satisfaction and retention. Her experience in the insurance industry contributes to her effectiveness in this position, allowing her to address client needs efficiently.
Previous Experience at Holmes Murphy & Associates
Prior to her current role, Graham worked at Holmes Murphy & Associates as a Client Service Consultant from 2014 to 2017. During her three years in this position, she focused on delivering high-quality service to clients and ensuring their needs were met in a timely manner.
Career at Nationwide Insurance
Graham has extensive experience with Nationwide Insurance, where she held multiple roles from 2006 to 2014. She began as a Senior Direct Sales Agent, then transitioned to Commercial Retention, and later worked in Commercial Sales. This diverse experience in various capacities within the company provided her with a comprehensive understanding of the insurance sector.
Education and Expertise
Krystal Graham holds a Master of Business Administration (MBA) in Organizational Leadership from Ashford University, which she completed from 2009 to 2012. She also earned a Bachelor of Science (BS) in Business Marketing from Upper Iowa University from 2004 to 2006. Additionally, she studied at Iowa State University - College of Business for two years. Her educational background supports her professional roles in account management and client services.