Ryan Hays
About Ryan Hays
Ryan Hays serves as the ICX Team Leader at TrueNorth Companies, where he has worked since 2018. He has extensive experience in customer service and management, having held various roles at TrueNorth and CRST International over the years.
Current Role at TrueNorth
Ryan Hays currently serves as the ICX Team Leader at TrueNorth Companies. He has held this position since 2018, contributing to the organization for six years. His role involves overseeing team operations and ensuring effective communication within the company. He is based in the Cedar Rapids, Iowa Area.
Previous Experience at TrueNorth
Ryan Hays has a history of working at TrueNorth Companies in various capacities. He started as a Customer Service Representative from 2011 to 2012 for seven months. He then transitioned to a Member Representative role from 2012 to 2013 for one year. In 2018, he worked as a TSA Member Representative for nine months and served as a Contractor Risk Advisor ICX from 2017 to 2018 for ten months.
Experience at CRST International
Ryan Hays worked at CRST International in several roles. He was a Driver Development professional from 2014 to 2015 for one year. He then advanced to the position of Driver Services Manager/Career Path from 2015 to 2017, where he served for two years. His experience at CRST International was also based in the Cedar Rapids, Iowa Area.
Background in Retail Management
Prior to his roles in the insurance and transportation sectors, Ryan Hays worked at Best Buy as a Sales Supervisor from 2005 to 2011 for six years. This experience provided him with a strong foundation in customer service and team leadership.
Education and Training
Ryan Hays studied at Mount Mercy College, where he focused on Business, Management, Marketing, and Related Support Services. He completed his studies from 2002 to 2004, gaining knowledge that supports his career in management and leadership.