Jacq J.
About Jacq J.
Jacq J. is an Operations Coordinator specializing in Compliance and Onboarding at Trusted Health, where they manage the onboarding process for nurses. With a background in psychology and experience in various operational roles, they have developed programming to improve team communication and ensure compliance with healthcare standards.
Current Role at Trusted Health
Jacq J. serves as the Operations Coordinator for Compliance and Onboarding at Trusted Health. In this remote position, she has been responsible for managing the onboarding and compliance process for a substantial volume of nurses, ranging from 35 to 45 at any given time. Her role involves ensuring that all national and state credentials for nurses are verified before they commence their travel assignments. Jacq has been with Trusted Health since 2021, contributing to the organization’s operational efficiency.
Previous Experience in Operations and Compliance
Before joining Trusted Health, Jacq J. held various roles that contributed to her expertise in operations and compliance. She worked as an Operations Order Administrator at Cisco Meraki from 2019 to 2021, where she managed order processes remotely. Prior to this, she served as a Loan Advocate and Account Coordinator at OppLoans for one year. Her experience also includes a role as a Research Assistant at the University of Washington School of Social Work in 2018, where she worked for four months.
Teaching Experience in Korea
Jacq J. worked as an English Language Instructor at Avalon English in Changwon, Gyeongsangnam-do, Korea, from 2016 to 2017. This position allowed her to develop her teaching skills and engage with diverse learners in an international setting. The experience contributed to her understanding of cross-cultural communication and educational methodologies.
Educational Background in Psychology and Neuroscience
Jacq J. holds a Bachelor's degree in Psychology/Neuroscience from Roosevelt University. She also studied Psychology at Howard University. Her educational background provides her with a solid foundation in understanding human behavior, which is beneficial in her current role in operations and compliance.
Skills in Project Management and Communication Tools
In her professional roles, Jacq J. utilizes various project management and communication tools to enhance team collaboration and efficiency. She regularly employs platforms such as Asana, Salesforce, Front, Slack, Guru, and G Suite. These tools assist her in managing workflows and ensuring effective communication within her teams.