Adrian Stoltz
About Adrian Stoltz
Adrian Stoltz is a Technical Escalation Engineer at Turnitin, a position he has held since 2020. He previously worked at ExamSoft as Tier 2 Support for one year and earned a Bachelor's degree in Information Technology and Systems from The University of Texas at Dallas.
Work at Turnitin
Adrian Stoltz has been employed at Turnitin as a Technical Escalation Engineer since 2020. In this role, he addresses complex technical issues and provides support to clients, ensuring the effective use of Turnitin's products. His responsibilities include troubleshooting, resolving escalated problems, and collaborating with other technical teams to enhance service delivery.
Previous Experience at ExamSoft
Before joining Turnitin, Adrian Stoltz worked at ExamSoft as a Tier 2 Support representative from 2019 to 2020. During his tenure, he provided support for software-related inquiries, assisting users in resolving issues and improving their experience with ExamSoft's products. This role contributed to his technical expertise and customer service skills.
Education and Expertise
Adrian Stoltz earned a Bachelor's degree in Information Technology and Systems from The University of Texas at Dallas, where he studied from 2013 to 2016. His academic background has equipped him with a solid foundation in technology and systems management, which he applies in his current role as a Technical Escalation Engineer.
Background
Adrian Stoltz has a background in technical support and information technology. His career began with a focus on customer service in tech environments, leading to his current position at Turnitin. His experience in both Tier 2 support and escalation engineering reflects his commitment to resolving technical challenges and enhancing user satisfaction.