Evi Petkuna
About Evi Petkuna
Evi Petkuna is a Senior Customer Success Manager at Turtl, with a background in events management and extensive experience in implementing SaaS solutions for large enterprises. She has previously worked at Manchester City Football Club and Open Forum Events, and holds a Master's degree in International Business Management from The Manchester Metropolitan University.
Work at Turtl
Evi Petkuna has been employed at Turtl as a Senior Customer Success Manager since 2017. In this role, she focuses on enhancing customer experiences and ensuring successful adoption of the company's SaaS solutions. Her responsibilities include developing strategies that optimize customer engagement and increase customer lifetime value. Evi's extensive experience in customer success and her background in events management contribute to her effectiveness in this position.
Previous Experience at Manchester City Football Club
Prior to her current role, Evi Petkuna worked at Manchester City Football Club in Events Operations from 2012 to 2017. During her five years in this position, she managed various aspects of event planning and execution, contributing to the club's operational success. This experience provided her with valuable insights into large-scale event management and customer service in a high-profile environment.
Education and Expertise
Evi Petkuna holds a Master's degree in International Business Management from The Manchester Metropolitan University, where she studied from 2013 to 2014. Additionally, she completed a degree in Events Management at the same university from 2011 to 2013. Her educational background is complemented by her early studies at Riga 31. Secondary School and Riga 2nd Music School, where she focused on instrumental music and piano from 1995 to 2004.
Experience in Business Development
Evi Petkuna also has experience in business development, having worked at Open Forum Events from 2014 to 2017. In this role, she focused on sales and business development strategies, further enhancing her skills in customer relations and enterprise solutions. This experience has contributed to her strong track record in developing strategies that optimize customer adoption.
Passion for Travel
Evi Petkuna has a passion for traveling and exploring new cultures. She has recently traveled to India and Laos, and she has a particular fondness for Bali. Her travel experiences enrich her perspective and contribute to her approach in customer success and relationship management.