Kat Wright
About Kat Wright
Kat Wright is a Customer Experience Manager with extensive experience in customer relations and account management. She has worked in various roles across multiple companies and holds degrees in English and Italian Literature from the University of Warwick and the Universita di Genova.
Current Role at Turtl
Kat Wright serves as the Customer Experience Manager at Turtl, a position she has held since 2018. In this role, she is responsible for enhancing customer interactions and ensuring a positive experience for clients. Her expertise in customer relations contributes to the overall strategy and execution of customer service initiatives within the organization.
Work Experience Overview
Kat Wright has a diverse work history that includes various roles in customer relations and management. Before joining Turtl, she worked at GAME THEORY RESEARCH LIMITED as the Head of Customer Experience since 2018. Her previous positions include Sport VIP Customer Relations Manager at Win Technologies, Account Manager at Thomas International, and Territory Manager at Zenith Hygiene Systems Ltd. This extensive experience has equipped her with a strong foundation in customer service and relationship management.
Educational Background
Kat Wright studied at the University of Warwick, where she earned a BA (Hons) in English and Italian Literature from 2007 to 2011. She furthered her studies at the Universita di Genova, focusing on English and Italian Literature and Languages for one year in 2008-2009. This academic background has provided her with strong communication skills and a deep understanding of literature and languages.
Previous Employment History
Kat Wright has held several positions prior to her current roles at Turtl and GAME THEORY RESEARCH LIMITED. She worked as a Relief Social Worker at New Directions Education Ltd from 2009 to 2010, and as Bar Staff at Mitchells & Butlers from 2010 to 2011. Her role as Territory Manager at Zenith Hygiene Systems Ltd spanned from 2011 to 2013, followed by a brief tenure as Account Manager at Thomas International in 2015. These roles have contributed to her comprehensive skill set in customer service and management.