Shona Adamus
About Shona Adamus
Shona Adamus is an Enterprise Customer Success Manager at Turtl, where she has worked since 2023. With a background in customer operations and a strong focus on holistic well-being, she combines her diverse skills to enhance customer growth and success.
Work at Turtl
Shona Adamus serves as the Enterprise Customer Success Manager at Turtl, a position she has held since 2023. In this role, she focuses on enhancing customer growth and success by exploring and implementing new technologies. Her work is conducted remotely, allowing her to engage with clients effectively from various locations.
Previous Employment Experience
Before joining Turtl, Shona held several positions that contributed to her expertise in customer success. She worked as an Operations Executive at The Prince's Trust from 2020 to 2021, and as a Customer Operations and Financial Crime Specialist at Monzo Bank from 2018 to 2020. Additionally, she was a Physical Activity and Nutrition Team Leader at Everyone Active - SLM for three months in 2018. Her diverse roles have equipped her with a comprehensive understanding of customer needs and operational efficiency.
Education and Expertise
Shona Adamus has a solid educational background, having earned a Bachelor of Science in Sports Science (Outdoor Activities) from Bangor University from 2010 to 2013. She furthered her studies at the University of Bristol, obtaining a Master of Science in Nutrition, Physical Activity, and Public Health from 2018 to 2020. This academic foundation supports her professional focus on holistic well-being and mental health.
Certifications and Professional Development
Shona is actively pursuing certification to become a Pilates instructor, which aligns with her commitment to holistic well-being. This initiative reflects her dedication to personal and professional growth, as well as her focus on promoting mental health through physical activity.
Interests and Personal Activities
Outside of her professional endeavors, Shona has a passion for outdoor activities, particularly surfing in cold waters. She enjoys exploring the nearest surf spots and has experience as a Surfing Instructor with The Wave Project. Additionally, her interests include climbing, which complements her active lifestyle and dedication to maintaining a balanced approach to well-being.