Susan Court
About Susan Court
Susan Court serves as General Counsel and Director of Customer Success at Turtl, where she has worked since 2019. With over 20 years of experience in corporate and commercial legal roles, she previously held significant positions at PayPoint plc and has expanded her expertise into customer service.
Current Role at Turtl
Susan Court serves as the General Counsel and Director of Customer Success at Turtl, a position she has held since 2019. In this dual role, she combines her legal expertise with leadership in customer success, focusing on enhancing the effectiveness of digital communications through innovative content solutions. Her work involves overseeing legal matters while ensuring customer satisfaction and operational success.
Previous Experience at PayPoint plc
Prior to joining Turtl, Susan Court worked at PayPoint plc for a total of 20 years. She held the position of Head of Legal and Company Secretary from 2011 to 2019. Before that, she served as Senior Legal Counsel and Company Secretary from 1999 to 2011. Her tenure at PayPoint involved significant responsibilities in corporate governance and legal compliance.
Education and Legal Training
Susan Court studied at The University of Law, where she completed the Legal Practitioners Course from 1993 to 1994. This educational background provided her with a solid foundation in legal principles and practices, which she has applied throughout her extensive career in corporate and commercial legal roles.
Professional Expertise
With over 20 years of experience in corporate, operational, and commercial legal roles, Susan Court has developed a comprehensive skill set. Her expertise encompasses various aspects of corporate law, compliance, and customer service. She has successfully expanded her professional focus to include customer success, demonstrating a results-oriented approach in her work.
Leadership Role at Turtl
In addition to her legal responsibilities, Susan Court has previously served as a Non-Executive Director (NED) at Turtl from 2015 to 2019. This leadership experience contributed to her understanding of the company's strategic direction and operational needs, further enhancing her effectiveness in her current role.