Elizabeth Dunkel
About Elizabeth Dunkel
Elizabeth Dunkel is an Enterprise Account Manager at Uberall, specializing in pipeline creation and forecasting. With over six years of experience in managing B2B SaaS client relationships, she has held various roles in customer success and account management across several companies, including Gartner and Pendo.io.
Work at Uberall
Elizabeth Dunkel has been serving as an Enterprise Account Manager at Uberall since 2022. In this role, she is responsible for managing enterprise-level client relationships and ensuring customer success. Her focus includes pipeline creation and forecasting, which are critical for driving sales and maintaining client satisfaction. Based in Charlotte, North Carolina, she leverages her extensive experience in B2B SaaS to enhance client engagement and retention.
Previous Experience at Gartner
Prior to her current role, Elizabeth Dunkel worked at Gartner in various capacities. She served as a Senior Strategic Account Manager in Digital Markets for five months in 2022, following her tenure as a Senior Account Manager in Digital Markets from 2021 to 2022 for eleven months. Additionally, she held the position of Account Manager in Digital Markets from 2020 to 2021 for one year. Her roles at Gartner involved managing strategic accounts and fostering relationships within the digital market sector.
Background in Customer Success and Sales
Elizabeth has a solid background in customer success and sales operations, with over six years of experience managing relationships with B2B SaaS clients. Before joining Uberall, she worked at Fonteva as a Customer Success Manager in 2019 for five months. She also held positions at Pendo.io, first as Enterprise Sales Development - West and then as Customer Success Manager - West, where she contributed to client satisfaction and retention strategies.
Education and Expertise
Elizabeth Dunkel studied Political Science and Government at the University of Virginia, where she earned a Bachelor of Arts (B.A.) from 2012 to 2015. She also attended Rollins College for one year, focusing on the same field. Her educational background complements her expertise in marketing and sales operations, equipping her with the skills necessary for her roles in customer success and account management.
Early Career and Professionalism
Elizabeth began her professional journey as a Group Fitness Instructor at MADabolic Inc. from 2015 to 2017. She also worked as a Client Associate at Coleman Research for one year in 2016. Throughout her career, she has been recognized for her professionalism in communication, which has been essential in her roles that require strong client interaction and relationship management.