Ermias Debas
About Ermias Debas
Ermias Debas is a Senior Customer Success Manager at Uberall, with a strong background in SaaS solutions and customer success strategies. He has held various roles in the AdTech and MarTech industries, including positions at Criteo, Outbrain, and Oracle.
Current Role at Uberall
Ermias Debas serves as a Senior Customer Success Manager at Uberall, a position he has held since 2022. He operates from Cologne, North Rhine-Westphalia, Germany. In this role, he focuses on developing customer success strategies and ensuring client satisfaction. His responsibilities include managing relationships with clients and overseeing the performance of customer success initiatives.
Previous Experience in AdTech and MarTech
Prior to his current role, Ermias Debas accumulated significant experience in the AdTech and MarTech sectors. He worked at Oracle as an Account Manager for Oracle Advertising & CX from 2019 to 2022. Before that, he held various positions at Criteo, including Publisher Partnerships Manager for Central and Eastern Europe & Middle East from 2017 to 2018, and Business Development Executive from 2015 to 2016. He also served as a Publisher Account Manager at Outbrain in 2019.
Educational Background
Ermias Debas has a solid educational foundation in finance and management. He studied at Nürtingen-Geislingen University, where he earned a Bachelor of Science in International Financial Management from 2006 to 2012. He furthered his education at Birkbeck, University of London, obtaining a Master’s Degree in Management from 2013 to 2014. Additionally, he studied International Business Finance at California State University, Fullerton for one year in 2009.
Early Career and Internships
Ermias Debas began his career with internships that provided him with foundational experience. He worked as a Purchasing Intern at Valeo for five months in 2010 in Stuttgart Area, Germany. He also served as a Working Student at Siemens for two months in 2011 in Tübingen Area, Germany. These early roles contributed to his understanding of business operations and customer relations.
Skills and Expertise
Ermias Debas possesses a strong background in SaaS solutions, which informs his approach to customer success. He has demonstrated expertise in building and maintaining productive relationships with clients and colleagues. His experience includes managing customer success teams and achieving targets in high-pressure environments, showcasing his ability to meet tight deadlines.