UCM Digital Health
UCM Digital Health provides an integrated digital health platform that combines 24/7 telehealth services with a multi-disciplinary team, offering a range of patient services and achieving high satisfaction and resolution rates.
Services
UCM Digital Health offers a comprehensive digital front door solution that integrates a multi-disciplinary team of providers and a 24/7 telehealth triage, treatment, and navigation service. The company’s broad range of patient services includes emergent and urgent care, primary and specialty care, and behavioral health. Designed to seamlessly integrate digital and physical points of care, UCM Digital Health aims to simplify the patient experience and provide powerful advantages to insurers, employers, patients, and providers through clinical expertise, advanced technology, and compassionate care.
Patient Satisfaction and Case Resolution Rates
According to internal data from Q4 2022, UCM Digital Health reported a 96% patient satisfaction rate and a 96% case resolution rate. These metrics reflect the company's commitment to delivering high-quality telehealth services and ensuring that patient needs are effectively met during their virtual care encounters.
Health Plan and Employer Solutions
UCM Digital Health provides a variety of tailored solutions for both health plans and employers. Their solutions include EMS Telehealth and 911 Virtual Care, designed to offer immediate virtual care access and improve patient outcomes. By providing these specialized services, UCM Digital Health aims to enhance the efficiency and effectiveness of healthcare delivery for insurers and employers, ultimately benefiting both patients and providers alike.
Recognition and Awards
In February 2023, UCM Digital Health was named to the New York Digital Health 100, recognizing the company as one of the top innovative startups in the New York region. This accolade highlights UCM Digital Health’s commitment to innovation and excellence in the digital health sector.