Sherra Mixon
About Sherra Mixon
Sherra Mixon is an Epic Applications Analyst II at UF Health Jacksonville, with a background in Emergency Medical Technology and extensive experience in clinical service and patient engagement. She has worked in various roles at UF Health Jacksonville and currently serves as a consultant at The HCI Group.
Current Role at UF Health Jacksonville
Sherra Mixon currently serves as an Epic Applications Analyst II at UF Health Jacksonville, a position she has held since 2018. In this role, she has elevated MyChart analyst access, focusing on patient engagement, enrollment, activity, troubleshooting, and repair. She utilizes various network systems daily, including System Pulse, Bomgar, Service Now, Jabber, Finesse, VMWare, and VPN client. Her responsibilities include documenting work orders that require software installation, security access, and new PC hardware for various medical units.
Previous Experience at UF Health Jacksonville
Prior to her current role, Sherra Mixon worked at UF Health Jacksonville in multiple capacities. From 2016 to 2018, she served as an ITS Training Specialist and Instructional Designer. Additionally, she worked as an Emergency Department Technician and Midline & USGIV Instructor from 2010 to 2016. Her experience in these roles contributed to her understanding of clinical operations and patient care.
Consultant Role at The HCI Group
Since 2021, Sherra Mixon has been employed as a Consultant - Clinical Service Desk at The HCI Group. In this position, she applies her extensive knowledge of healthcare technology and clinical support to assist healthcare organizations in optimizing their service desk operations.
Educational Background in Emergency Medical Technology
Sherra Mixon studied at Florida State College at Jacksonville, where she earned an Associate of Science (AS) in Emergency Medical Technology/Technician (EMT Paramedic) from 2010 to 2015. She also pursued studies in EMS Management during her time there. Additionally, she achieved an Associate of Arts (AA) degree from the same institution.