Ana Pereira

Customer Success Manager @ Unbabel

About Ana Pereira

Ana Pereira is a Customer Success Manager at Unbabel, where she has worked since 2019. She has a background in sales and project management, having held positions at trivago and Placement International.

Current Role at Unbabel

Ana Pereira serves as a Customer Success Manager at Unbabel, a position she has held since 2019. In this role, she focuses on maximizing the usage of Unbabel's services by identifying new areas for expansion. Ana actively collaborates with customers on marketing and advocacy initiatives to strengthen business relationships. She also conducts Quarterly Business Reviews (QBRs) with key stakeholders, utilizing data to showcase the success of partnerships.

Previous Experience at trivago

Ana Pereira worked at trivago in various capacities from 2017 to 2019. Initially, she served as an Inside Sales Representative - B2B for one year in Düsseldorf, where she focused on building relationships with business clients. Following this role, she transitioned to the position of Key Account Manager - B2B, also for one year, where she managed key accounts and contributed to the company's growth in the B2B sector.

Internship at Placement International

Before her tenure at trivago, Ana Pereira gained experience as an Intern Project Manager at Placement International in 2016. During her 11-month internship in Barcelona, she was involved in project management tasks that contributed to her professional development and understanding of the industry.

Early Career at Bergfone Telecomunicações

Ana Pereira began her career as a Sales Representative at Bergfone Telecomunicações from 2014 to 2015 in Lisbon. In this role, she was responsible for sales activities, which laid the foundation for her future roles in customer success and account management.

Education in Tourism Business Management

Ana Pereira studied at Escola Superior de Hotelaria e Turismo do Estoril, where she pursued a Bachelor's degree in Tourism Business Management from 2012 to 2015. This educational background provided her with a solid foundation in the tourism industry and business management principles.

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