Jon Paul Unwin

Head Of Excellence Strategy & Ops @ Unbabel

About Jon Paul Unwin

Jon Paul Unwin serves as the Head of Excellence - Strategy & Ops at Unbabel, bringing over 12 years of experience in strategic business and technological transformation within the financial services sector. He has a strong background in stakeholder management, process design, and leadership, having held various roles at notable organizations including Santander, Barclays, and HSBC.

Work at Unbabel

Jon Paul Unwin has been serving as the Head of Excellence - Strategy & Ops at Unbabel since 2021. In this role, he focuses on enhancing operational strategies and driving excellence within the organization. Prior to this position, he worked as a Program Manager at Unbabel from 2019 to 2021, where he was responsible for managing various programs aimed at improving the company's operational efficiency. His experience at Unbabel reflects his commitment to fostering innovation and strategic development in a dynamic environment.

Education and Expertise

Jon Paul Unwin obtained a Bachelor’s Degree in Business Studies from Bristol Business School, where he studied from 2002 to 2006. He holds certifications as a Certified Associate of Project Management and a Certified Agile Practitioner from the Project Management Institute. Additionally, he is Lean Six Sigma Blackbelt trained, specializing in the design of Financial Service Processes and Target Operating Models. His educational background and certifications contribute to his expertise in process design, organizational design, and strategic operations.

Background

Jon Paul Unwin has over 12 years of experience in the financial services sector, focusing on global strategic business and technological transformation. His career includes significant roles at various prestigious organizations, such as HSBC, Barclays Investment Bank, and Santander. He has demonstrated proficiency in managing complex projects and global teams, particularly in high-pressure environments. His background includes roles in change management, business analysis, and process design, showcasing his versatility in the industry.

Achievements

Throughout his career, Jon Paul Unwin has held several key positions that highlight his skills in change management and process improvement. At HSBC, he served as the Transformation Portfolio Manager and Target Operating Model Design Lead for the Global Payments Strategy 2030. His previous roles at Barclays and Santander involved leading change initiatives and implementing strategic transformations. His contributions have consistently focused on enhancing operational effectiveness and driving innovation within the organizations he has worked for.

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