Matt Costigan
About Matt Costigan
Matt Costigan is a Relationship Banking Supervisor at UniBank for Savings, with extensive experience in retail management and customer service across various companies. His career includes roles at Lowe's, Best Buy, and TD, where he focused on enhancing productivity and ensuring customer satisfaction.
Work at UniBank
Matt Costigan has been serving as a Relationship Banking Supervisor at UniBank for Savings since 2023. In this role, he focuses on building and maintaining customer relationships, ensuring that clients receive tailored banking solutions. His responsibilities include overseeing banking operations and enhancing customer satisfaction through effective service delivery.
Previous Employment History
Before joining UniBank, Matt Costigan had an extensive career in retail and banking. He worked at TD as a Financial Services Representative from 2020 to 2021 and then as a Licensed Assistant Store Manager from 2021 to 2023. His retail experience includes positions at Lowe's Companies, Inc. as an Appliance Department Manager and PRO Services Specialist, and at Best Buy in various managerial roles. He also worked at Linens N Things and Bernies Appliance/TV, accumulating over two decades of experience in customer service and sales management.
Education and Training
Matt Costigan completed his education at Chicopee High School in Chicopee, Massachusetts, where he studied from 1988 to 1992. His educational background laid the foundation for his career in retail and banking, equipping him with essential skills in customer service and management.
Skills and Expertise
Matt Costigan is known for his ability to cultivate loyalty and trust among customers, ensuring satisfaction in daily operations. He engages in continuous improvement strategies aimed at enhancing productivity and collaboration within the salesforce. His experience includes coordinating vendor training and support during store openings, as well as setting up sales floor layouts and establishing relationships with installation and delivery departments.
Achievements in Customer Service
Throughout his career, Matt Costigan has demonstrated a strong focus on quality and customer satisfaction. He listens to individual customer interests and concerns to provide tailored solutions, which has contributed to his success in various managerial roles. His efforts in enhancing customer experiences are evident in his work across multiple retail and banking environments.