Bharat Agarwal
About Bharat Agarwal
Bharat Agarwal is a Senior Software Engineer at Uniphore, specializing in cloud-based contact center integration solutions since 2020. He has a robust background in software engineering and technical management, with previous experience at Avaya and KnoahSoft Inc.
Work at Uniphore
Bharat Agarwal has been employed at Uniphore as a Senior Software Engineer (Individual Contributor) since 2020. In this role, he focuses on cloud-based contact center integration solutions, particularly with platforms such as Amazon Connect and Twilio. His responsibilities include handling customer escalations and contributing to software development processes.
Previous Experience at Avaya
Prior to his current position, Bharat Agarwal worked at Avaya for three years, from 2017 to 2020, as a Senior Software Engineer (Individual Contributor). He also held the role of Technical Manager at Avaya from 2015 to 2017. His experience at Avaya involved extensive work with unified communication platforms.
Career at KnoahSoft Inc.
Bharat Agarwal's career includes a significant tenure at KnoahSoft Inc., where he worked from 2006 to 2015. He started as a Junior Software Engineer and progressed to the position of Technical Manager. His time at KnoahSoft spanned eight years, during which he developed a strong foundation in software engineering and technical management.
Education and Expertise
Bharat Agarwal holds a Bachelor's degree in Information Technology from ITM Gwalior, where he studied from 2000 to 2004. He furthered his education at the Birla Institute of Technology and Science, Pilani, earning a Master's degree in Computer Software Engineering from 2016 to 2018. His educational background supports his extensive experience in software development and integration.
Technical Skills and Specializations
Bharat Agarwal possesses a comprehensive skill set that includes requirement analysis, developing proofs of concept, and managing distributed deployment models. He has extensive experience in integrating unified communication platforms such as Avaya, Cisco, and Genesys. His career reflects a transition from developer to designer roles throughout the product life cycle management.