Ross Wagner
About Ross Wagner
Ross Wagner serves as the Director of Partners and Alliances for Enterprise AI at Uniphore and is a member of the Customer Experience Advisory Board at UC Irvine Division of Continuing Education. With over eight years of experience in channel sales and partner management, he focuses on developing strategies to enhance revenue and market share in the cloud technology sector.
Work at Uniphore
Ross Wagner serves as the Director of Partners and Alliances, Enterprise AI at Uniphore since 2023. In this role, he focuses on discovering and managing sales opportunities with partners across the Western United States. He is responsible for recruiting and training partners on Uniphore's products and processes. Wagner coordinates partner access to sales engineering, field marketing, and overlay resources to enhance collaboration and drive business growth.
Current Role at UC Irvine
Wagner has been a member of the Customer Experience Advisory Board at the University of California, Irvine Division of Continuing Education since 2021. In this capacity, he shares insights and best practices related to cloud technology and customer experience. His involvement reflects his commitment to enhancing educational programs and fostering industry connections.
Previous Experience in Channel Management
Before joining Uniphore, Wagner held several roles in channel management. He worked as a Regional Channel Manager at Edify from 2020 to 2023, and as a Partner Channel Manager at Masergy from 2017 to 2020. Additionally, he served as a Business Development Manager for Hewlett Packard Enterprise and Lenovo at PCM from 2014 to 2017. These positions contributed to his extensive experience in developing and executing strategies to grow revenue and market share in the cloud technology sector.
Education and Expertise
Wagner earned a Bachelor of Science degree in Business Administration with a focus on Finance from the University of Pittsburgh, completing his studies from 2006 to 2010. His educational background, combined with over eight years of experience in channel sales and partner management, equips him with the knowledge and skills necessary to navigate the complexities of the technology industry.
Core Competencies
Wagner's core competencies include discovering and managing sales opportunities, recruiting and training partners, and building long-term relationships. He is passionate about helping partners leverage digital transformation innovations to deliver value to customers. His strategic approach focuses on enhancing collaboration and driving mutual success within the technology ecosystem.