Sudarshan I
About Sudarshan I
Sudarshan I is a Sales Engineer at Uniphore, where he has worked since 2023. He has extensive experience in product management and presales, having held various roles in companies such as Engagely.ai, yellow.ai, and SterlingBackcheck.
Work at Uniphore
Sudarshan I has been working at Uniphore in a Sales Engineering role since 2023. In this position, he collaborates with the go-to-market and sales teams to develop customer acquisition strategies. His focus includes leveraging his expertise in generative AI, voice AI, and contact center AI solutions to enhance sales processes and outcomes.
Previous Experience in Sales and Product Management
Before joining Uniphore, Sudarshan I held several significant positions in sales and product management. He served as the Director of Presales at yellow.ai from 2020 to 2023, where he was responsible for leading presales activities. Prior to that, he worked as a Senior Product Manager at Engagely.ai from 2017 to 2019. His earlier roles include Project Manager at Ocwen Financial Solutions Pvt. Ltd. and Product Manager at SterlingBackcheck, where he gained extensive experience in the industry.
Educational Background
Sudarshan I completed his Post Graduate Diploma in Management with a focus on E-Business/IT at Welingkar Institute of Management from 2014 to 2016. He also earned an Advanced Diploma in Business Administration from the same institution in 2015. Earlier, he obtained a Bachelor of Commerce (B.Com.) degree from the University of Mumbai, where he studied Accounting and Related Services from 2003 to 2007.
Expertise in Digital Transformation
Sudarshan I has a strong background in digital transformation and B2B SaaS solutions. His expertise extends to mentoring and coaching sales teams, helping them achieve optimal outcomes. He is well-versed in the latest technologies, particularly in the areas of generative AI and voice AI, which are critical in modern contact center operations.