Tushar N Shah
About Tushar N Shah
Chief Product Officer at Uniphore
Tushar Shah currently serves as the Chief Product Officer at Uniphore. He brings extensive leadership experience to the role, making significant contributions to product strategy and development. Tushar plays a vital role in driving the company’s product vision and ensuring alignment with market demand and customer needs.
President and CEO at NationBenefits
Before joining Uniphore, Tushar Shah was the president and CEO at NationBenefits. During his tenure in the Fintech sector, he managed approximately $1 billion worth of spend. His leadership was pivotal in directing the company's strategic growth and operational efficiency.
Senior Vice President at PayPal
Tushar Shah held the position of Senior Vice President at PayPal, where he was responsible for leading product and engineering divisions. His scope of work included overseeing credit, identity, risk, compliance, customer service, and AI platforms. Notably, he played a critical role in the separation between PayPal and eBay in 2015, contributing to the subsequent rapid growth of PayPal’s market cap.
Technology Executive at Bank of America
Tushar Shah spent a decade at Bank of America, serving as a senior technology executive. His responsibilities spanned across consumer banking, e-commerce, sales and services, and software engineering. His expertise in technology management and implementation played a key role in advancing the bank's digital capabilities.
Early Career in IT and Customer Care
Earlier in his career, Tushar Shah worked in IT for Teleglobe (Bell Canada). He also gained experience in customer care roles at Broadslate Networks and WorldCom (now Verizon). These positions provided him with a solid foundation in technology operations and customer service management.