Tuyen Doan
About Tuyen Doan
Tuyen Doan is a Business Analyst at Uniphore, where he has worked since 2021. He holds a Bachelor's degree in Business Administration from the University of Economics Ho Chi Minh City and has extensive experience in quality assurance and project management across various companies.
Work at Uniphore
Tuyen Doan has been employed at Uniphore as a Business Analyst since 2021. In this role, Tuyen focuses on analyzing business processes and providing insights to improve operational efficiency. The position involves collaborating with various teams to enhance customer experience through technology-driven solutions.
Education and Expertise
Tuyen Doan holds a Bachelor’s degree in Business Administration from the University of Economics Ho Chi Minh City, where studies were completed from 2010 to 2012. Additionally, Tuyen earned a Bachelor’s degree in International Business from Curtin University of Technology, studying from 2012 to 2015. Tuyen also obtained a Certificate in Professional Human Resources Management in 2017, which included training in Human Resource Director competencies.
Professional Background
Tuyen Doan has a diverse professional background. Prior to joining Uniphore, Tuyen worked at Accenture as a Quality and Operational Analyst from 2017 to 2019 in Kuala Lumpur. Tuyen also served as a Quality Assurance Specialist at FE CREDIT for six months in 2020, and as a Management Associate there from 2016 to 2017. Other roles include Project Assistant at Digital Power Media in 2020 and Sales Coordinator cum HR Officer at Pandora Training Academy in 2015.
Career Progression
Tuyen Doan's career progression reflects a focus on quality assurance and operational analysis. Starting as a Management Associate at FE CREDIT, Tuyen transitioned to roles that emphasized quality and operational efficiency. The experience gained at Accenture and other organizations contributed to Tuyen's analytical skills and understanding of business operations.