Vinod Muthukrishnan
About Vinod Muthukrishnan
Vinod Muthukrishnan Chief Customer Officer
Vinod Muthukrishnan serves as the Chief Customer Officer, focusing on enhancing customer experiences and driving business growth. His expertise lies in understanding customer journeys and ensuring satisfaction at every touchpoint. Vinod leverages his extensive experience in the customer experience sector to lead teams and strategize on innovative solutions that meet customer needs.
Vinod Muthukrishnan Former COO for Webex Customer Experience at Cisco
Vinod Muthukrishnan previously held the position of Chief Operating Officer for Webex Customer Experience at Cisco. In this role, he played a critical part in enhancing Cisco's customer service capabilities by implementing advanced customer journey solutions. His efforts were integral in advancing Webex’s ability to deliver superior customer experiences.
Vinod Muthukrishnan Co-founder of CloudCherry
Vinod Muthukrishnan co-founded CloudCherry, a Customer Journey and Experience Management platform. Under his leadership, CloudCherry developed innovative tools to help businesses understand and improve their customer interactions. The platform was eventually acquired by Cisco in 2019, marking a significant milestone in Vinod's career and contributing to Cisco's customer experience strategy.
Vinod Muthukrishnan Early Career and Merchant Navy Experience
Before entering the tech industry, Vinod Muthukrishnan spent 9 years as a First Officer in the Merchant Navy with Maersk Line. During this period, he served on multiple ships on worldwide charters, gaining valuable experience in leadership and operations. His transition from the maritime sector to technology showcases his versatility and ability to adapt to different professional environments.
Vinod Muthukrishnan Personal Life and Interests
Vinod Muthukrishnan resides in Pleasanton, California with his wife, two daughters, and a vocal husky. He has a wide range of interests, including building and marketing new products, geopolitics, climate change, cricket, and the works of authors such as PG Wodehouse and Bill Bryson. These passions reflect his diverse intellectual curiosity and dedication to both his professional and personal growth.