Valerie Kosiadi
About Valerie Kosiadi
Valerie Kosiadi is a Customer Success Manager with a diverse background in project management and customer support. She has held various roles at notable organizations, including Adobe and Duo Security, and has a dual-degree in Psychology and Piano Performance from Northwestern University.
Current Role at Unit
Valerie Kosiadi serves as a Customer Success Manager at Unit since 2022. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with clients. Her responsibilities include onboarding new customers, providing ongoing support, and identifying opportunities for product improvement based on customer feedback. Kosiadi's experience in customer success positions her to effectively address client needs and enhance their overall experience with Unit.
Previous Experience at Adobe
Before joining Unit, Valerie Kosiadi worked at Adobe as a Project Manager from 2014 to 2018. During her four years in this role, she was involved in managing various projects, coordinating teams, and ensuring timely delivery of project milestones. Her tenure at Adobe provided her with valuable experience in project management and collaboration within a fast-paced environment.
Educational Background at Northwestern University
Valerie Kosiadi studied at Northwestern University, where she completed a dual-degree program in Psychology and Piano Performance. This five-year program, which spanned from 2009 to 2014, equipped her with a diverse skill set that combines analytical thinking and artistic expression. Her education laid the foundation for her career in customer success and project management.
Work History in Customer Success
Kosiadi has a solid background in customer success roles. Prior to her current position at Unit, she worked at Duo Security as a Customer Success Manager from 2019 to 2021. Additionally, she held a similar role at MainStreet from 2021 to 2022. These experiences have honed her skills in client engagement, support, and relationship management.
Internship Experience
Valerie Kosiadi has completed several internships that contributed to her professional development. She interned at the Chicago Philharmonic from 2012 to 2013 for six months, gaining exposure to the arts sector. Additionally, she worked as an Inside Sales & E-marketing intern at Marshall Associates Inc. from 2013 to 2014 for six months. Earlier in her career, she also interned at Brocade in 2011 for two months. These internships provided her with a diverse set of experiences across different industries.