Alexandra Croswell

Technical Support Analyst @ Unite Us

About Alexandra Croswell

Alexandra Croswell is a Technical Support Analyst at Unite Us, where she has worked since 2022. She has a background in social services and previously held roles at NowPow and Wild Magnolia Creative LLC, contributing to community resource initiatives and web content coordination.

Current Role at Unite Us

Alexandra Croswell serves as a Technical Support Analyst at Unite Us, a position she has held since 2022. In this role, she is responsible for providing technical assistance and support to ensure the efficient operation of the organization's systems. Her work focuses on enhancing user experience and addressing technical issues that arise within the platform. Croswell's background in social services informs her approach, allowing her to understand the needs of users and improve service delivery.

Previous Experience at NowPow

Prior to her current role, Alexandra Croswell worked at NowPow, a subsidiary of Unite Us, as a Community Resources Initiatives Specialist from 2020 to 2022. During her tenure, she developed initiatives aimed at enhancing the accuracy and efficacy of resource gathering and representation. This experience contributed to her understanding of community needs and the importance of effective resource management in social services.

Educational Background

Alexandra Croswell earned her Bachelor of Science in Human Development and Family Studies from Arizona State University, completing her studies from 2015 to 2018. This educational background provided her with a strong foundation in understanding family dynamics and social systems, which she applies in her professional roles, particularly in social services and community support.

Prior Roles in Social Services

Before joining NowPow, Alexandra Croswell gained experience as a Shelter Staff Member at New Directions The Domestic Abuse Shelter and Rape Crisis Center of Knox County from 2017 to 2019. In this role, she supported individuals in crisis, further developing her skills in social services. Additionally, she worked as a Web Content Coordinator at Wild Magnolia Creative LLC from 2019 to 2020, where she managed online content and communications.

Personal Interests and Hobbies

In her personal time, Alexandra Croswell enjoys reading romance novels and participating in tabletop roleplaying games. She has a hobby of collecting dice, which complements her interest in gaming. Additionally, she enjoys spoiling her dogs, reflecting her passion for animals and companionship.

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