Miranda Hatcher Byles
About Miranda Hatcher Byles
Miranda Hatcher Byles is an Implementation Manager at Unite Us, where she coordinates with various teams to enhance user experience and improve onboarding processes. She has held several roles at the Arthritis Foundation and William & Mary, focusing on community engagement and volunteer management.
Current Role at Unite Us
Miranda Hatcher Byles serves as an Implementation Manager at Unite Us, a position she has held since 2021. In this role, she coordinates with a diverse team that includes sales representatives, community engagement managers, and technical account managers. Her responsibilities focus on ensuring high-quality onboarding experiences for clients. She also strategizes configuration options to enhance user experience and supports data export needs for healthcare entities utilizing Unite Us software. Additionally, she partners with health systems and government agencies to integrate Unite Us software with electronic health records.
Previous Experience at Arthritis Foundation
Prior to her current role, Byles worked at the Arthritis Foundation in various capacities. She served as Interim Associate Director and Executive Director for seven months in 2020-2021, and as Community Engagement Director for six months in 2020. During her tenure, she contributed to community engagement initiatives and leadership within the organization, focusing on improving outreach and support for individuals affected by arthritis.
Career at William & Mary
Byles has a notable history with William & Mary, where she held multiple positions. She was the Assistant Director of Phonathon for one year from 2016 to 2017 and later served as the Assistant Director of Volunteer Engagement from 2017 to 2020 for three years. In these roles, she was involved in fundraising and volunteer management, contributing to the university's engagement efforts.
Educational Background
Miranda Hatcher Byles holds a Bachelor of Arts (B.A.) in Government and Psychology from William & Mary, which she completed from 2012 to 2016. She furthered her education by obtaining a Master of Education (M.Ed.) in Higher Education - Education, Policy, Planning, and Leadership from the same institution, studying from 2016 to 2019. Additionally, she graduated with an Advanced Studies Diploma from Maggie L. Walker Governor's School for Government and International Studies in 2012.
Internship Experience
In 2014, Byles gained experience as a Business Development Intern at CarLotz, where she worked for three months. This internship provided her with insights into business development strategies and operations, contributing to her professional growth prior to her roles at William & Mary and the Arthritis Foundation.