Zach Forschler
About Zach Forschler
Zach Forschler is a Senior Customer Success Manager with extensive experience in customer service and client management across various industries. He has held positions at organizations such as the Minnesota Twins, NovuHealth, and Unite Us, and has a background in Urban Studies and African-American Studies from the University of Minnesota.
Work at Unite Us
Zach Forschler serves as a Senior Customer Success Manager at Unite Us, a role he has held since 2021. In this position, he focuses on enhancing customer satisfaction and ensuring successful implementation of services. His experience in customer success roles positions him to effectively address client needs and foster strong relationships.
Previous Employment History
Prior to his current role, Forschler worked at Carrot Health as a Customer Solutions Manager from 2021 to 2022. He also held the position of Client Success Manager at NovuHealth from 2016 to 2021. His earlier career includes a five-year tenure as Manager of Member Services at Minnesota Utility Investors and a year in Guest Services with the Minnesota Twins.
Education and Expertise
Forschler studied at the University of Minnesota, where he earned a Major in Urban Studies/Affairs and a Minor in African-American/Black Studies between 2009 and 2013. He also attended DePaul University for one year from 2008 to 2009. His educational background provides a foundation for his work in customer success and community engagement.
Coaching Experience
Forschler has experience in coaching, having served as a Basketball Coach at Benilde-St. Margaret's School from 2014 to 2016. This role involved mentoring student-athletes and contributing to their development both on and off the court.
Retail Experience
In addition to his managerial roles, Forschler worked at lululemon as an Educator from 2014 to 2020. This position involved engaging with customers, providing product knowledge, and enhancing the overall shopping experience.