Susan Walsh Keogh
About Susan Walsh Keogh
Susan Walsh Keogh is a Technical Solutions Manager at UnitedLex Corporation, specializing in innovation, workflow optimization, and technical training.
Work at UnitedLex
Susan Walsh Keogh serves as the Technical Solutions Manager at UnitedLex Corporation, a position she has held since 2018. In this role, she drives and documents department and business unit initiatives through effective collaboration and communication. She leads a compact agile Technical Solutions team that focuses on workflow optimization and critical case support deployment. Additionally, she champions innovation within the department, assisting with the creation of development ROIs and requirements. Her responsibilities also include providing training on existing and new technical products and processes to both departmental and external clients.
Education and Expertise
Susan Walsh Keogh earned her Bachelor of Arts in Legal Studies from the University of Massachusetts Amherst, where she studied from 1993 to 1998. This educational background provides her with a solid foundation in legal principles, which she applies in her current role. Her expertise extends to facilitating specialized team development and the design and implementation of custom client workflows, demonstrating her capability in managing complex projects and enhancing operational efficiency.
Background
Before joining UnitedLex, Susan Walsh Keogh accumulated extensive experience in the legal field. She worked as a Litigation Paralegal and Litigation Technology Specialist at Day Pitney LLP from 2002 to 2011. Following that, she served as a Project Manager at Goodwin eDiscovery Solutions Center/UnitedLex from 2011 to 2018. Earlier in her career, she was a Legal Assistant at Rich May, P.C. from 1998 to 2002. This diverse background in various legal roles has equipped her with a comprehensive understanding of litigation processes and technology.
Achievements
In her current role, Susan Walsh Keogh facilitates the development and implementation of custom workflows tailored to client needs. She consults with internal clients and legal counsel to support litigation requirements throughout all phases of the Electronic Discovery Reference Model (EDRM) lifecycle. Additionally, she focuses on mentoring team members, emphasizing their continuous professional development. Her leadership and commitment to innovation contribute to the overall success of her team and the organization.