Updox
Updox provides a comprehensive, HIPAA-compliant communications platform for healthcare practices, offering tools for telehealth, patient engagement, and document management.
Services
Updox provides a comprehensive range of services designed to enhance the efficiency and effectiveness of healthcare practices. These include a unified communications platform, HIPAA-compliant eFax, Direct Secure Messaging, telehealth services, patient portals, appointment reminders, eForms for digital patient information capture, broadcast messaging, secure SMS, and a Charge Capture platform. Additionally, they offer integrated payments, electronic document signing and editing, mobile-friendly integration with hospitals, universal inbox for communications management, and tools to prevent no-shows and late cancellations.
HIPAA-Compliant Solutions
Updox offers a variety of HIPAA-compliant solutions aimed at protecting patient information while facilitating smooth communication and document management processes. These services include HIPAA-compliant eFax, Direct Secure Messaging, secure SMS, a secure platform for video conferencing, telehealth services, and a comprehensive document management and editing suite. The company ensures that all digital interactions and patient data handling meet stringent regulatory standards, making it a reliable choice for healthcare providers.
Telehealth Services
Updox provides a secure platform for telehealth services that helps increase patient access to care. This includes tools for virtual waiting rooms, video conferencing, chronic disease management, and telehealth for mental health services. The telehealth platform is designed to be user-friendly and integrates seamlessly with most Electronic Medical Records (EMRs), allowing healthcare providers to deliver quality care remotely while maintaining compliance with HIPAA regulations.
Partner Programs
Updox offers several partner programs to expand its reach and enhance collaboration within the healthcare sector. These include a referral partner program, a reseller partner program, and a developer partner program. These programs are designed to help other businesses and practitioners leverage Updox’s robust platform to improve healthcare delivery and operational efficiency. Partners benefit from co-branded marketing materials, sales support, and dedicated account management to ensure success.
Patient Engagement Tools
Updox provides a suite of tools aimed at boosting patient engagement and office productivity. This includes a patient portal for viewing test results, making appointments, and paying bills; appointment reminders via text, email, or phone call; broadcast messaging to communicate with patient groups; and gamification tools to enhance patient interaction. These features are designed to improve patient experience and streamline the day-to-day operations of healthcare practices.