Nolwenn Launay
About Nolwenn Launay
Nolwenn Launay is a Customer Care Specialist currently employed at Upflow in Ville de Paris, Île-de-France, France, where she has worked since 2021. She has previous experience in customer care roles at various companies, including Shine, Leroy Merlin, and Handicall.
Work at Upflow
Nolwenn Launay has been employed at Upflow as a Customer Care Specialist since 2021. In this role, she is responsible for providing support and assistance to customers, ensuring their inquiries are addressed effectively. Her tenure at Upflow spans three years, during which she has contributed to enhancing customer satisfaction and streamlining communication processes.
Previous Experience in Customer Care
Prior to her current position, Nolwenn Launay worked as a Customer Care Specialist at Shine for five months in 2021. She also held various customer service roles, including a position as a Customer Agent Remote at Handicall from 2020 to 2021 and as a Customer Care Agent at Adecco in 2020. Her experience includes working at Leroy Merlin as an Hôtesse service Clients in both 2017 and 2018-2019, and at INTERSPORT FRANCE as an Hôtesse et vendeuse from 2019 to 2020.
Education and Expertise
Nolwenn Launay completed her Baccalauréat littéraire at Lycée Léopold Sédar Senghor from 2010 to 2013. She furthered her education at CFPPA de Sées, where she obtained a Brevet professionnel éducation canine in 2018. This educational background has equipped her with skills relevant to customer service and communication.
Background in Customer Service
Nolwenn Launay has a diverse background in customer service roles across various companies. Her experience spans multiple positions, including working at Leroy Merlin and INTERSPORT FRANCE, where she engaged directly with customers. This extensive experience has provided her with a solid foundation in addressing customer needs and resolving issues efficiently.