Rachel Wittlin, Cmrp
About Rachel Wittlin, Cmrp
Rachel Wittlin is a Manager of Professional Services at UpKeep, where she has worked since 2023. She has a background in customer success and operations, with previous roles at CapLinked and a degree in Psychology from UCLA.
Work at UpKeep
Rachel Wittlin currently serves as the Manager of Professional Services at UpKeep, a position she has held since 2023. In this role, she oversees the professional services team, ensuring effective implementation and integration of services for clients. Prior to her current role, she worked as the Senior Implementation and Integrations Manager for six months in 2021. Additionally, she was the Professional Services Team Lead from 2021 to 2023, contributing to the development and execution of service strategies.
Previous Experience at CapLinked
Before joining UpKeep, Rachel Wittlin worked at CapLinked from 2015 to 2019. She held various positions, including Customer Success Manager and later Manager of Customer Success and Operations. During her three years at CapLinked, she focused on enhancing customer experience and operational efficiency, which contributed to the overall success of the organization.
Educational Background
Rachel Wittlin earned a Bachelor of Arts (B.A.) in Psychology from the University of California, Los Angeles (UCLA). Her education provided her with a strong foundation in understanding human behavior, which she applies in her professional roles, particularly in customer success and team management.
Early Career Experience
Rachel Wittlin began her career in customer service roles, including her position as a Customer Service Representative at Evite from 2014 to 2015. She also worked as a Client Services Associate at Counsyl from 2013 to 2014. These early experiences helped her develop essential skills in client relations and service delivery.