Amanpreet Kaur
About Amanpreet Kaur
Amanpreet Kaur is a Support Analyst at Upstream Works Software in Woodbridge, Ontario, Canada, where she has worked since 2019. She holds a Master's degree in Engineering from Carleton University and has expertise in programming, process improvement, and product design audits.
Work at Upstream Works
Amanpreet Kaur has been employed at Upstream Works Software as a Support Analyst since 2019. In this role, she has contributed to the company's operations for five years, working from their location in Woodbridge, Ontario, Canada. Her responsibilities include providing technical support and ensuring customer satisfaction through effective problem-solving and communication.
Previous Employment Experience
Before joining Upstream Works, Amanpreet Kaur held various positions in the customer service and technology sectors. She worked at Groupe Robert as a Customer Service Representative for three months in 2019. Additionally, she served as a Customer Service Specialist at Walmart Canada from 2018 to 2019 for seven months. Earlier in her career, she was a Quality Engineer at Orbit Technology Solutions for one year from 2014 to 2015 in Mohali, Punjab, India.
Education and Expertise
Amanpreet Kaur holds a Bachelor's degree in Electronics Engineering and Communications from Chitkara University, which she completed from 2010 to 2014. She further advanced her education by obtaining a Master of Engineering in Computer Systems from Carleton University between 2016 and 2018. Her educational background supports her proficiency in multiple programming languages, including JAVA, JavaScript, and C++, as well as her skills in database management with tools such as SQL Plus, MS SQL Server, and Oracle.
Technical Skills and Specializations
Amanpreet Kaur specializes in process improvement and product design audits. She utilizes various tools for software testing and automation, including Selenium Automation and TestNG. Her experience includes using development and testing environments such as Eclipse, NetBeans, and JIRA, which enhance her capabilities in software development and quality assurance.