Daljyot Grewal
About Daljyot Grewal
Daljyot Grewal is a Technical Support Analyst currently employed at Upstream Works Software in Vaughan, Ontario. He has a background in sales and customer care, having worked at Bell and Skechers, and holds a Bachelor's degree in Information Technology from York University.
Current Role at Upstream Works
Daljyot Grewal has been employed as a Technical Support Analyst at Upstream Works Software since 2020. In this role, he is responsible for providing technical assistance and support to clients, ensuring that software solutions meet user needs. His position involves troubleshooting issues, guiding users through problem resolution, and maintaining high levels of customer satisfaction.
Previous Experience at Bell
Daljyot Grewal worked at Bell in various capacities. He served as a Sales Consultant from 2019 to 2020 in Mississauga, Ontario, where he engaged with customers to promote and sell telecommunications products. Additionally, he held the position of Customer Care Professional for three months in 2020, focusing on customer service and support.
Sales Experience at Skechers and RUDSAK
Daljyot Grewal gained sales experience at Skechers, where he worked as a Sales Specialist from 2016 to 2018 in Halton Hills, Ontario. His role involved assisting customers with product selection and driving sales. He also served as a Brand Ambassador for RUDSAK from 2018 to 2019, where he represented the brand and engaged with customers to enhance brand visibility.
Education in Information Technology
Daljyot Grewal studied at York University, where he earned a Bachelor's degree in Information Technology. His studies spanned from 2016 to 2020, equipping him with foundational knowledge and skills relevant to his current role in technical support and analysis.