Malcolm Robert
About Malcolm Robert
Malcolm Robert is a Quality Assurance Analyst with extensive experience in software testing and development. He has worked for various companies, including Syncron and Tangoe, and currently contributes to Upstream Works Software in Toronto, specializing in RESTful API testing and automation scripts.
Work at Upstream Works
Currently, Malcolm Robert serves as a Quality Assurance Analyst at Upstream Works Software, a position he has held since 2020. He is based in Toronto, Ontario, Canada. In this role, he is responsible for conducting defect verification and validation, ensuring the quality of software products. He actively participates in daily standup meetings and team meetings, contributing to the QA process. His expertise includes drafting test plans, test estimations, test scenarios, and test cases specifically for contact centre software.
Previous Experience at Syncron
Malcolm Robert worked at Syncron from 2016 to 2020 as a Product Owner. During his four years in this role, he was based in Bangalore, India. His responsibilities included overseeing product development and ensuring alignment with customer needs. This position allowed him to gain valuable experience in product management and quality assurance.
Career at Tangoe
Prior to his role at Syncron, Malcolm Robert was employed at Tangoe as a Senior Product Engineer from 2013 to 2016. He worked in Bangalore, India, for three years, where he contributed to the development and enhancement of software products. His work involved collaborating with cross-functional teams to deliver quality solutions.
Education and Expertise
Malcolm Robert holds a Master of Computer Applications (MCA) from Christ University, Bangalore, which he completed from 2006 to 2009. He also earned a Bachelor of Computer Applications from St Joseph's College of Arts and Science, studying from 2003 to 2006. His educational background has equipped him with a solid foundation in computer applications, which he applies in his professional roles. He specializes in RESTful API testing using Postman and has expertise in creating and running automation scripts for web applications using Protractor.
Early Career and Additional Roles
Malcolm Robert began his career as a Trainee at Schneider Electric in 2009, where he worked for six months in Bengaluru, Karnataka. He then transitioned to Talisma as a Software Engineer from 2009 to 2011, followed by a position as a Test Engineer at Fiserv from 2011 to 2013. These roles contributed to his development in software engineering and quality assurance, providing him with diverse experiences in the tech industry.