Matthew Felix
About Matthew Felix
Matthew Felix is a Sales Engineer with a background in Software Engineering. He has worked at Upstream Works Software since 2019 and has been an IT Helpdesk Associate at Sunnybrook Foundation since 2015.
Work at Upstream Works
Matthew Felix has been employed as a Sales Engineer at Upstream Works Software since 2019. In this role, he focuses on providing technical sales support and solutions to clients. His expertise in software engineering contributes to his ability to understand client needs and deliver tailored software solutions. Matthew's position involves collaborating with sales teams and clients to ensure successful implementation and integration of software products.
Current Role at Sunnybrook Foundation
Since 2015, Matthew Felix has served as an IT Helpdesk Associate at Sunnybrook Foundation in the Toronto, Canada Area. In this capacity, he provides technical support to staff and assists in resolving IT-related issues. His role is essential in maintaining the operational efficiency of IT services within the organization, ensuring that employees have the necessary support for their technology needs.
Education and Expertise
Matthew Felix studied at Centennial College, where he pursued a diploma in Software Engineering Technician from 2008 to 2011. This educational background equipped him with foundational knowledge and skills in software development and systems support. His training has been instrumental in his career, particularly in his roles that require technical proficiency and understanding of software solutions.
Previous Experience at MacLaren McCann
Matthew Felix briefly worked as an IT HelpDesk Technician at MacLaren McCann in 2010. His role lasted for one month, during which he provided technical support and assistance to the company's staff. This experience contributed to his development in the IT support field and helped him gain practical skills in troubleshooting and customer service.