UserVoice
UserVoice provides tools for collecting, analyzing, and managing customer feedback, with integrations to streamline workflows and a customizable feedback portal.
Services
UserVoice provides a suite of tools designed for collecting, analyzing, and managing customer feedback. These services are aimed at informing product strategy through advanced filtering and customizable fields. The platform also supports multiple roadmaps, helping teams align on product strategy and improve communication across different departments. UserVoice's services aim to streamline the process of receiving and acting on customer input.
Product Management Blog
UserVoice hosts a blog that offers in-depth insights and guides focused on product management and customer feedback strategies. The blog serves as a resource for product managers seeking to enhance their approach to gathering and leveraging customer input. It provides valuable information on best practices, real-world case studies, and expert tips to help businesses make informed decisions.
Customer Feedback Tools
UserVoice offers a variety of tools to facilitate the collection and management of customer feedback. Among these tools are an in-app feedback widget that enables users to easily share their opinions directly within mobile or web applications, and a customizable feedback portal where customers can voice, vote on, and discuss ideas for product features and improvements.
Integration Capabilities
UserVoice provides integrations with several popular platforms including Salesforce, Slack, Microsoft Teams, and Jira. These integrations help streamline workflows by allowing teams to collect and act on feedback within the software they already use. The seamless integration capabilities are designed to enhance productivity and ensure that customer feedback is effectively managed and addressed.
Free Trial Offering
UserVoice offers a free trial for potential customers to evaluate the platform’s features before committing to a subscription. This trial period allows users to experience the full capabilities of UserVoice's suite of feedback tools, including advanced filtering options, custom fields, and the in-app feedback widget.