Allison Gaster
About Allison Gaster
Allison Gaster is a Technical Success Analyst currently working at UserVoice since 2023. She has a background in education and technical support, having previously held positions at Apple and Durham Public Schools.
Current Role at UserVoice
Allison Gaster currently serves as a Technical Success Analyst at UserVoice, a position she has held since 2023. In this role, she collaborates closely with Product Managers to provide insights and expertise throughout the product lifecycle, including ideation, design, testing, and launch phases. Additionally, she constructs marketing content for new feature releases, which encompasses in-app notifications, user documentation, and email marketing. Her responsibilities also include formulating Quality Assurance (QA) plans for both new product releases and bug fix releases.
Previous Experience at Apple
Allison Gaster worked at Apple in various technical roles from 2018 to 2021. Initially, she served as a Technical Specialist for two years, where she provided technical support and expertise to customers. In 2020, she transitioned to the role of Technical Expert for a year, further enhancing her skills in customer service and technical problem-solving. Her experience at Apple contributed significantly to her technical knowledge and customer interaction skills.
Teaching Experience in Education
Allison Gaster has a background in education, having worked as a Math Teacher at Durham Public Schools for ten months in 2017. She also taught at Caldwell County Schools for five months in the same year. Her teaching experience provided her with a strong foundation in instructional methods and student engagement, which complements her technical roles.
Educational Background in Mathematics and Statistics
Allison Gaster studied at Appalachian State University, where she earned a Bachelor of Science in Mathematics with a focus on Secondary Education from 2012 to 2016. She also pursued a Minor in Statistics during her studies. This educational background equips her with analytical skills and a strong understanding of mathematical concepts, which are valuable in her current technical role.
Data Mining Experience at Dauntless Discovery
In 2018, Allison Gaster worked at Dauntless Discovery for two months in a data mining capacity. This role involved analyzing data sets and extracting valuable insights, further enhancing her technical and analytical skills. Her experience in data mining contributes to her ability to understand and leverage data in her current position.