Francesca Skinner
About Francesca Skinner
Francesca Skinner is a Senior Account Manager currently working at UserVoice since 2024. She has a background in account management and sales, with previous roles at Yelp for Restaurants and Hireology.
Current Role at UserVoice
Francesca Skinner serves as a Senior Account Manager at UserVoice since 2024. In this role, she focuses on managing client relationships and ensuring customer satisfaction. Her responsibilities include developing strategies to enhance user engagement and retention, as well as collaborating with cross-functional teams to deliver effective solutions tailored to client needs.
Previous Experience at Yelp for Restaurants
Francesca Skinner held multiple positions at Yelp for Restaurants from 2019 to 2022. She began as an Account Executive in Chicago, Illinois, where she worked for three years. She then advanced to Senior Account Executive, a role she occupied for 11 months. In 2021, she briefly served as an Elite Account Executive for four months. Her time at Yelp involved managing accounts and driving sales growth within the restaurant sector.
Experience at Hireology
Francesca worked at Hireology as a Strategic Account Director from 2022 to 2024. In this remote position, she was responsible for overseeing strategic accounts and enhancing client relationships. Her role involved developing account strategies to meet client goals and ensuring the delivery of high-quality service.
Education and Expertise
Francesca Skinner earned a Bachelor's degree in Live and Performing Arts Entertainment Management from Columbia College Chicago. She attended the college from 2014 to 2019. Her educational background provides her with a unique perspective on client management and engagement within the entertainment and service industries.
Early Career at Kemper Lakes Golf Club
Francesca began her career at Kemper Lakes Golf Club, where she worked as an Executive Event Assistant in 2016 and 2017. During these four-month stints in Chicago, she assisted in planning and executing events, gaining valuable experience in event management and customer service.